£12.81 Per Hour
Full Time
Contract
Edinburgh, City of Edinburgh
Customer Service And Call Centre
Posted 10 days ago
Expires In 18 Days
Job Description
Shifts: Monday to Friday, 36 hours per week
Contract type: Temporary Ongoing until March 2025
Location: High Street Edinburgh, EH1
We have available positions for a local council as Housing Assistants. This role entails assisting in administrative tasks for the Ukrainian resettlement programme. This is an office based role. The duties of Housing Assistants include:
- Contacting clients in accommodation to complete housing benefit applications.
- Collecting necessary proof of income.
- Providing business support services through various communication channels such as telephone, face-to-face, email, and online platforms.
A driver's license is preferred as it may grant access to a pool car or car rental. Familiarity with Northgate software and prior experience in a related field are also preferred.
An ideal candidate would have the following skills:
- Administrative Skills
- Communication Skills
- Customer Service Skills
- Attention to Detail
- Time Management
- Problem-Solving Skills
- Teamwork
- Empathy and Resilience
- Computer Literacy
- Adaptability
Apply today with your up to date CV, we look forward to hearing from you!
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